Last updated September 5, 2026.
Last updated: September 5, 2026
All DXN hardware is picked, packed and dispatched from our facility in Vilnius, Lithuania. Orders are prepared on working days.
The services available to you, and their exact prices, are shown at checkout once your delivery country and address are entered. Nothing is charged before you see it.
Charges are calculated per order from the delivery address and the selected service. Lithuanian courier delivery and EU delivery are quoted separately at checkout; collection in Vilnius is free of charge.
For bulk orders, repeat deliveries or shipments outside the European Union, contact us for a quotation before ordering so we can confirm the best route and cost.
Dispatch and transit estimates are indicative rather than guaranteed dates. Where an order is paid by bank transfer against a proforma invoice, preparation begins once cleared funds are received. If an order will be delayed, we contact you with a revised estimate.
A tracking reference is emailed to you when the parcel is handed to the carrier. Please make sure your telephone number and email address are correct at checkout, as couriers use them for delivery notifications.
Please check the parcel on arrival. If the packaging is visibly damaged, or the contents do not match the delivery note, tell us promptly and keep the packaging so it can be inspected as part of a carrier claim. Reporting quickly makes a claim straightforward for everyone.
Deliveries within the European Union are shipped without additional customs formalities. For destinations outside the EU, any import duties, taxes or clearance fees are the recipient’s responsibility and are not included in the checkout price.
We can supply commercial invoices, packing lists and, where relevant, end-use documentation for business shipments. Add your requirements to the order notes at checkout or contact us in advance.
Drivebotix, MB, Eduardo Andrė g. 14-5, LT-02232 Vilnius, Lithuania
Email: info@drivebotix.com
Telephone: +370 622 64231
Returns and the consumer right of withdrawal are covered in our returns and refunds policy; contractual terms are in our terms of sale.
This document is a working draft prepared for the website rebuild. It must be reviewed and approved by qualified legal counsel before the site goes live.
Track orders, download invoices and keep your delivery details ready.
You can order as a guest, or sign in to keep your order history and addresses.
Guest orders can still be tracked by email — an account simply keeps everything in one place.
