Last updated October 29, 2026.
Version 2.0 · Effective from 29 October 2026. Earlier versions are available on request from info@drivebotix.com.
These terms govern sales made through drivebotix.com (the “website”) by Drivebotix MB, a small partnership registered in the Register of Legal Entities of the Republic of Lithuania (“DriveBotix”, “we”, “us”).
A consumer is an individual buying for purposes outside their trade, business or profession. A business customer is anyone else, including sole traders, universities and public bodies. Sections marked “Consumers” apply only to consumers; sections marked “Business customers” apply only to business customers. By entering a company name or VAT number at checkout you confirm that you are buying as a business customer. Nothing in these terms limits rights that a consumer has under mandatory law.
3.1 We design and supply inertial measurement and attitude reference hardware in the DXN series. Product pages state the specifications held in our product records at the time of publication. Specifications, mechanical drawings and firmware are subject to revision; the datasheet pack issued with your enquiry or order describes the revision you will receive and takes precedence over the website. Photographs and drawings on the website are illustrative and are not part of the specification. Where a model is listed as “price on request”, no offer is made on the website and pricing is confirmed by written quotation.
3.2 Placing an order on the website is an offer to buy. An automatic acknowledgement of your order is not acceptance.
3.3 The contract is concluded when we confirm the order in writing or dispatch the goods, whichever happens first.
3.4 Orders we may decline or cancel. Before the contract is concluded, and afterwards where the law allows, we may decline or cancel an order if: (a) the product is unavailable; (b) the price or product information shown was obviously wrong; (c) export-control or sanctions screening is not completed or not passed, or the end-use information requested is not provided; (d) payment is not received within the period in clause 4.4; or (e) we have reasonable grounds to suspect fraud or misuse. We will tell you without delay and refund any payment within 14 days.
4.1 Prices. Prices are shown in euro (EUR). Prices for consumers are shown including VAT. Prices for business customers may be shown excluding VAT; VAT is added at checkout unless the reverse-charge conditions are met and a valid VAT number is verified.
4.2 Payment. Accepted payment methods are shown at checkout. Where payment is made by bank transfer against a proforma invoice, goods are reserved and dispatched once cleared funds are received.
4.3 Price errors. If a price is wrong, we will offer you the product at the correct price or cancel the order and refund you in full. We are not obliged to supply at a price that is obviously wrong and that you could reasonably have recognised as an error.
4.4 Proforma orders. A proforma invoice is valid for 7 days. If cleared funds are not received in that time, the order lapses and the reserved goods are released.
4.5 Retention of title. Goods remain our property until paid in full.
4.6 Late payment (business customers). If a business customer does not pay by the due date, we may charge default interest of 0.05 % of the overdue amount per day, plus the reasonable cost of recovery, and suspend further deliveries until payment is received. Consumers are charged only the statutory default interest.
5.1 Delivery area. We deliver orders placed on the website only to addresses in the European Union and the European Economic Area. Supplies to any other country are made only under a separate written quotation after export-control and sanctions screening.
5.2 Goods are dispatched from Vilnius, Lithuania using tracked courier services. Delivery charges are calculated at checkout and shown before payment. Dispatch and delivery estimates are indicative and not guaranteed dates; details are on our delivery page.
5.3 Risk (consumers). Risk passes to a consumer when the consumer, or a person they nominate, takes physical possession of the goods.
5.4 Risk (business customers). Risk passes to a business customer when the goods are handed to the carrier. We will help you file any carrier claim and pass on any compensation we receive.
5.5 Inspection (consumers). Please inspect your parcel on arrival and tell us promptly if it is damaged or incomplete, keeping the packaging for inspection. This does not affect your statutory rights.
5.6 Inspection (business customers). Business customers must inspect deliveries within 5 business days of receipt and report visible damage, shortages or wrong items within that period, with photographs. Goods not reported in time are treated as accepted, except for defects that could not be found by reasonable inspection.
A consumer may withdraw from a distance contract within 14 days of taking possession of the goods without giving a reason. You can withdraw online using Withdraw from contract here, by email, or with the model withdrawal form. The procedure, exceptions and refund timing are set out in our returns and refunds policy, which forms part of these terms. The right does not apply to goods made to the consumer’s individual specification or to other cases excluded by law.
7.1 Consumers. Goods are supplied with the legal guarantee of conformity under EU and Lithuanian law, which lasts two years from delivery and covers the product including its modules and components. Depending on the circumstances, remedies are repair, replacement, price reduction or termination. See the notice on your legal guarantee rights. Nothing in this section limits those rights.
7.2 Any additional commercial warranty is stated in the documentation supplied with the product.
7.3 Business customers. Sections 7.4 to 7.6 apply only to business customers.
7.4 Warranty (business customers). We warrant to business customers that products conform to the datasheet revision supplied with the order for 12 months from delivery. Your remedies are, at our option, repair, replacement or a credit or refund of the price. These remedies replace any other statutory warranty rights to the extent the law allows. You must notify a defect within 14 days of discovering it and obtain a return authorisation (RMA) before sending goods back. The warranty does not cover damage from incorrect supply voltage or wiring, mechanical damage, immersion, use beyond the published environmental limits, unauthorised repair or modification, or normal sensor drift within the datasheet tolerance. Nor does it cover any defect, failure or damage arising from installation, operation, storage, handling or use that does not follow the official documentation for the product, including but not limited to its datasheets, user manuals, integration notes and safety instructions, as published on the product’s page on our website or supplied with the order (where they differ, the version supplied with the order prevails).
7.5 Testing of returned goods (business customers). If a returned product is found to have no defect covered by the warranty, we may charge the return shipping and a test fee of EUR 50 per unit, notified before testing.
7.6 Returns of non-defective goods (business customers). There is no right to return non-defective goods. As a goodwill option, we may accept unused goods in original sealed packaging within 30 days of delivery, against a restocking fee of 15 % and with an RMA.
8.1 Technical advice, integration support and sample material are provided in good faith to assist your evaluation. You remain responsible for determining whether a product is suitable for your platform, for validating it in your application, and for the safety of the system into which it is integrated.
8.2 Prohibited uses. Our hardware is supplied as a component and is not a certified safety device. Unless we have agreed otherwise in writing, our products must not be used: (a) as the sole means of protection in a safety-critical function; (b) in aircraft, spacecraft or missile guidance or flight control; (c) in weapons or military end uses; or (d) in medical life-support equipment. You are responsible for validation, certification and the safety of any system into which our products are integrated.
Our total liability to a business customer under or in connection with a contract is limited to the price paid for the goods concerned. We are not liable to business customers for loss of profit, revenue, production, data or goodwill, or for indirect or consequential loss. These limits do not apply to liability for intent or gross negligence, for death or personal injury, under product-liability law, or where the law does not allow a limitation. Our liability to consumers is governed by law.
10.1 All content on the website, including text, technical drawings, documentation and the DriveBotix name and logo, is owned by us or our licensors. You may use it for the purpose of evaluating and using our products; you may not reproduce or redistribute it commercially without written permission.
10.2 Firmware and SDK. Firmware embedded in the products, and any software development kit we provide, are licensed, not sold. You may use them only with our products, and may not reverse-engineer them except as the law expressly allows. Third-party and open-source components remain subject to their own licences, listed in the documentation.
11.1 Our products may be subject to EU and national export-control and sanctions law, including Regulation (EU) 2021/821 and Council Regulation (EU) No 833/2014. You must comply with these rules when you use, sell, export or transfer the products.
11.2 Before or after accepting an order we may ask for information on the end user, end use and final destination, including a signed end-use declaration. We may suspend delivery until we receive it.
11.3 You must not use the products, or allow them to be used, in connection with chemical, biological or nuclear weapons, missiles capable of delivering them, or military end uses in a country under an arms embargo.
11.4 You must not sell, export or re-export the products, directly or indirectly, to the Russian Federation or Belarus, or for use in either country.
11.5 Breach (all customers). If you breach clause 11.3 or 11.4, we may terminate the contract and any other open contract with you with immediate effect, refuse further orders, and, where the law requires or allows, report the matter to the competent authorities. You must inform us without delay of any attempt by a third party to obtain the products for a prohibited destination or end use.
11.6 Contractual penalty (business customers only). A business customer who breaches clause 11.3 or 11.4 must pay a contractual penalty equal to the greater of EUR 5,000 and 100 % of the value of the goods concerned, for each breach. The parties agree that this is a reasonable estimate of our loss, which includes the risk of sanctions, loss of export licences and reputational harm. The penalty does not prevent us from claiming further proven loss that exceeds it. No contractual penalty is charged to consumers.
11.7 Business customers: onward sales. Business customers must pass the restrictions in clauses 11.3 and 11.4 on to their own buyers and keep records sufficient to show compliance for 5 years. They must give us that evidence within 14 days of request and allow us to verify the final destination and end use.
11.8 We are not liable for any delay, suspension or cancellation required to comply with export-control or sanctions law.
We are not liable for delay or non-performance caused by events beyond our reasonable control, including supplier allocation, carrier failure, epidemics, war, sanctions or changes in law. We will tell you promptly and either deliver once the event ends or, if it lasts more than 30 days, let either party cancel with a full refund of amounts paid for undelivered goods.
Where you create an account you are responsible for keeping your credentials confidential and for activity carried out under your account. Tell us promptly if you believe your account has been misused.
Contact info@drivebotix.com. We reply to consumer complaints within 14 days. If we cannot agree, consumers may refer the dispute to the State Consumer Rights Protection Authority of Lithuania (VVTAT), www.vvtat.lt, or to the courts.
Lithuanian law applies. The UN Convention on Contracts for the International Sale of Goods does not apply. Consumers keep the protection of the mandatory law of their country of residence and may sue in their home courts. For business customers, the courts of Vilnius have exclusive jurisdiction.
A signed quotation or framework agreement prevails over these terms, and these terms prevail over the customer’s own purchasing conditions, which do not apply even if referenced in a purchase order.
17.1 If a provision of these terms is invalid or unenforceable, the rest remains in force. 17.2 Business customers may not assign their rights or obligations without our written consent; we may assign ours to a successor to our business. 17.3 We may update these terms; the version published when you place your order applies to that order. Each version carries a number and an effective date, and past versions are archived.
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